Version 2.0
Certificate in Cruise Tourism & Shipboard Operations
Whether you're thinking of applying for a shipboard vacancy, have already secured an interview, or you just want to know more about the cruise industry, you've come to the right place. This certificate program will give you a thorough insight into the cruise sector, enable you to make an informed decision as to whether ship-life is for you, equip you with the tools you need to sail through an interview and ensure your first contract is a success.
£275
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What's Included?
- 24+ hours of learning material, accessible on any device
- Downloadable resources
- Unlimited access to your personal tutor
- Quizzes & guided exercises
- Final assessment
- Internationally recognized Certificate of Achievement
- 6 CPD credits from the Institute of Hospitality
- Links to international recruiters and live vacancies
- Post course career support
Curriculum
Introduction
- Pilot Station
- What's Included?
- Navigating the Course
- Important Information
- Course Objectives
Module One: Cruise Tourism
- Learning Outcomes
- Full Steam Ahead
- History of the Cruise Industry
- Inside the Biggest Ships in the World
- Group Discussion
- Size Matters
- Present & Future
- Global Order Book
- Crew Needs
- Group Formation Activity
- Submission Exercise 1: Opportunities & Challenges
- Opportunities & Challenges: HR Perspective
- Implications of Covid-19
- Sailing Regions
- A New Cruise Destination
- Guest Demographics
- Quiz: Where in the World?
- Where in the World - Take Two!
- Submission Exercise 2: Benefits & Impacts
- Responsible Cruise Tourism (Further Reading)
- The Main Players
- Other Cruise Concepts
- Submission Exercise 3: Two-minute Travel Agent
- Recap Exercise
Module Two: Recruitment & Joining Formalities
- Learning Outcomes
- Reflection Exercise
- Seafarer Recruitment & Placement
- Recruitment Campaigns
- Roles & Responsibilities: Hotel Operations
- Deck, Engine & Other Departments
- Business Partners
- Interview Preparation
- Video Interviewing
- Pros & Cons
- Asynchronous Interviews
- Behavioral Interviews
- Submission Exercise 4: Mock Interview
- Pre-Employment Paperwork: Part 1
- Pre-Employment Paperwork: Part 2
- Check Point
- Know Before you Go
Module Three: Shipboard Operations
- Learning Outcomes
- Living & Working Onboard: Part 1
- Crew Accommodation
- Living & Working Onboard: Part 2
- First Days
- Shipboard Organizational Structure
- Check Point
- Nautical Terminology
- Crew Slang
- Check Point
- Shipboard Diversity
- What is Culture?
- Submission Exercise 5: Cross Cultural Awareness
- Crew Testimonials
- A Day in the Life
Module Four: Safety & Accident Prevention
- Learning Outcomes
- Introduction to Maritime Law
- Maritime Governing Bodies
- Flags of Convenience
- Maritime Disasters
- Maritime Disasters: Part 2
- Lifesaving Appliances & Control Plans
- General Emergency Alarm
- Muster Stations
- Knowledge Check
- Personal Safety & Accident Prevention
- Emergency Equipment
- Safety Doors
- Enemy Number One
- Ship Specific Hazards
- Human Factors
- Submission Exercise 6: Shipboard Safety (Human Factors)
- Further Reading
Module Five: The Maritime Labour Convention, 2006
- Learning Outcomes
- What is the MLC, 2006?
- What are the Benefits?
- National Laws
- Structure of the Convention
- MLC 2006 Overview: Part 1
- MLC 2006 Overview: Part 2
- Quiz
- Reflection Exercise: Revisited
Module Six: Final Assessment
- Preparing for your Assessment
- Final Assessment
Module Seven: Debarkation
- Recap
- A Final Note
- Feedback
Module Eight: Resources
- Additional Resources
- Career Support
Sample Certificate of Achievement