Hotel Controller

Key Responsibilities:

  • Performs internal onboard audits in relation to cash controls and Hotel Policies & Procedures in accordance with Company standards.
  • Promptly investigates any cash variances & prepares necessary reports and action recommendations.
  • Oversees key, combination, and alarm security in accordance with Hotel Policies & Procedures.
  • Acts as the ships Group Coordinator, ensuring that all Group Leaders are met on embarkation day and that group requirements and lastminute requests are dealt with efficiently and with care.
  • Ensures that full stock takes for all main storerooms and bar locations are performed.
  • Verifies the physical inventory routine for each storage location onboard and regularly analyses inventory levels to verify inventory counts are accurate.
  • Participates productively in the monthly meeting regarding hotel stores, revenue, and food and beverage inventory levels and consumption issues/concerns.
  • Acts as liaison between all Hotel departments and the shoreside audit team on all financial control audits, meeting daily with the Auditor and being on hand at all times during the audit in accordance with Hotel Policies & Procedures.
  • Assists in addressing internal and external audit findings and resolves in an appropriate and timely fashion; develops plans to prevent repeat findings.


  • 5+ years' hotel/administration experience or previous cruise ship experience in a management/auditing capacity 
  • 3+ years' experience as a Night Auditor/Hotel Controller
  • Proficient at report creating and accounting

Person Specification:

  • Exceptional auditing skills
  • Detail & solution oriented
  • Great problem solver
  • Excellent command of the English language, both verbal and written.
  • Flexible and adaptable to change


  • Degree in Hotel/Hospitality Management preferred, although appropriate experience in lieu thereof is sufficient.


  • 6 months on-board, followed by 2 months of vacation
  • Single cabin with private bathroom facilities

Start Date:

Successful candidates will be scheduled to join vessels throughout 2022, after completion of pre-employment paperwork.

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