Cruise Academy is committed to providing safe, ethical, and transparent recruitment and placement services for all seafarers. We operate in alignment with the Maritime Labour Convention, 2006 (MLC 2006), including the 2025 amendments entering into force in 2027 concerning violence, harassment, discrimination, and seafarer protection.

Although Cruise Academy does not issue employment contracts, manage pay, or arrange repatriation, we participate in the sourcing, screening, and referral of seafarers for shipboard employment. As such, we recognise our responsibilities under MLC Regulation 1.4 and maintain the highest standards of integrity, fairness, and duty of care.

Cruise Academy upholds a strict zero-tolerance policy towards:

We will not knowingly place any seafarer into an environment where these behaviours are tolerated.

All seafarers we place are informed of their rights under MLC 2006, including:

These rights are communicated via our pre-departure information materials and/or micro-training modules.

Cruise Academy does not charge seafarers any recruitment or placement fees. We do not withhold documents and do not participate in any practice that would exploit, mislead, or disadvantage seafarers.

Our recruitment decisions are based solely on merit, qualifications, and job-related requirements, and we maintain transparent evaluation criteria for all candidates.

We work only with cruise operators and manning partners that uphold the principles of MLC 2006 and maintain:

If we become aware of serious or systemic concerns within a partner organisation, we will suspend referrals until issues are addressed.

Cruise Academy provides accessible channels for seafarers to raise concerns or report incidents of violence, harassment, abuse, unethical recruitment, or any MLC-related issue. Seafarers may contact us confidentially at: md@cruise-academy.co.uk

All complaints will be handled promptly, sensitively, and without retaliation. Where appropriate, we will escalate concerns to the hiring cruise line or manning partner and support the seafarer through the process.

Cruise Academy maintains a confidential complaints log and documents how each matter is addressed.

We respect the privacy and confidentiality of all seafarers. Personal data is managed securely and only shared with authorised partners for legitimate recruitment purposes, in accordance with UK GDPR and applicable data protection laws.

Cruise Academy regularly reviews its recruitment practices, training materials, and compliance procedures to ensure alignment with evolving MLC requirements, including the 2025 adopted amendments.

We remain committed to supporting safer, fairer, and more dignified careers at sea.