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Shipboard Careers

Our vacancies are open to candidates based anywhere in the world.

If you'd like to be considered for any of the below listed vacancies, you may forward your application using the submission form provided below. Please upload your CV and a cover letter, complete the name of the vacancy, and acknowledge that you have read, understood and accepted the Candidate Terms and Conditions. Should you require further clarification, please contact us accordingly.

Although we will never charge you for our recruitment and placement services, successful candidates will be required to obtain a seafarer's medical at their own cost. Any visa you are obliged to acquire will be reimbursed by the shipowner. Please click on the following link to read some important information pertaining to the Maritime Labour Convention, 2006.

Refrigeration Cadet

Posted: 17 August 2019

Refrigeration Cadet

We're looking for a positive self-starter to fill a vacancy on-board a cruise ship as a Refrigeration Cadet.

Duties & Responsibilities:

  • Support the Refrigeration Officer with the maintenance and upkeep of the vessel's ventilation, air conditioning and refrigeration systems
  • Perform elementary mechanical tasks under supervision
  • Assist with the maintenance and routine testing of equipment, instruments and automation
  • Ensure that refrigerant leaks are eliminated as soon as possible and reported as per procedure
  • Participate in safety drills/exercises and other training as required
  • Any additional assignment at the discretion of the Refrigeration Officer or Chief Engineer

Essential Certification & Experience:

  • Relevant diploma/degree (Refrigerant Transition & Recovery Certification will be provided by the company within 6 months of employment)
  • Current BST Certificate as per STCW 10 Regulation
  • Security Awareness Training
  • Current Crowd Management Certificate
  • Current Crisis Management & Human Behaviour Leadership Certificate
  • Fluency in spoken and written English
  • Good computer skills

*Please note that candidates must be willing and able to travel to a testing centre in Europe as part of the recruitment process.

Apply Here

Engagement Specialist

Posted: 27 July 2019

Engagement Specialist

We are looking for an experienced events manager, or operational HR professional, with a passion for employee engagement, to join us onboard in Q4 as an Engagement Specialist. The successful candidate will have exceptional interpersonal & organisational skills, excellent public speaking ability & a keen interest in learning and development. 

Duties & Responsibilities:

  • Take complete ownership of the organisation and execution of the crew activities programme
  • Support & drive crew wellness initiatives
  • Organise and manage all crew recognition programmes
  • Provide ongoing support with the crew engagement programme, including distribution of surveys, minute taking at departmental meetings, creation of action plans and regular follow up
  • Create engaging advertising content and continually maintain all notice boards, calendars, and crew spaces in line with company brand standards
  • Assist senior management with the creation and publication of ship-wide communication 
  • Assist with the day-to-day operation of the Learning Resource Center, including completion of training administration and weekly/monthly reports
  • Prepare for upcoming audits to ensure that records and workspaces meet the necessary compliance standards & promptly correct deficiencies cited during inspection rounds
  • Participate in and support crew onboarding operations
  • Effectively and professionally facilitate all regulatory safety training programs with the L&D Manager

Essential Requirements:

  • Exceptional interpersonal skills, including ability to effectively collaborate with all cultures & positions
  • Relevant undergraduate degree or equivalent qualification
  • A minimum of 12 months' experience in a high customer engagement role or operational position in Human Resources, with interaction of employees being a key function
  • Keen attention to detail and strong administrative skills 
  • Working knowledge of Microsoft Office at intermediate level or higher 
  • Proactive and reliable; can function with minimal supervision 
  • Effective communicator with ability to speak/present to groups, and facilitate meetings confidently; solid business writing skills
  • Credible, responsible with unquestionable ethical standards
  • Positive, flexible team player with adaptability to change
  • Passion to grow self and develop others
  • Fluency in spoken and written English

Preferred Experience/Qualifications:

  • Degree in a human resources faculty, e.g. BA Human Resource Management or BSc Human Resource Development
  • Additional qualifications/certification in the areas of coaching and/or developing people, or event planning
  • Previous work experience in diverse environments

Contract Details:

  • Shared accommodation (two-person cabin with ensuite bathroom facilities) 
  • 6:2 rotation (6 months onboard the vessel followed by 2 months of vacation)
Apply Here

3rd Engineer

Posted: 19 July 2019

3rd Engineer

We're looking for positive team players to serve on cruise ships in Q4 2019 & early 2020 as 3rd Engineers. The successful candidates will stand engine watch as instructed by the Chief Engineer and be responsible for a combination of below duties:

  • Bilge, Ballast and Heeling Systems, including related components (piping, pumps, valves, actuators, level transmitters, etc.)
  • Grey Water System/ Black Water System
  • Bulkhead Valve System
  • Distillate water plants and related components, mineralizing systems
  • Technical Water System including related components (piping, pumps, valves, actuators, level transmitters, etc.)
  • Ocean Monitoring System
  • Potable cold/hot water treatment
  • Monthly E. Coli testing and record keeping as per Company policy
  • Chemical analysis of fresh water bunkering samples
  • Vessel's hotel and catering equipment

Essential Certification & Experience:

  • IMO CoC III/1 – Engine OOW
  • Current BST Certificate as per STCW Regulations
  • High Voltage Training Certificate (Operational & Management)
  • Survival Craft Operator Certificate
  • Current Crowd Management Certificate
  • Current Crisis Management & Human Behaviour Leadership Certificate
  • Fluency in spoken and written English 
  • Good computer skills
  • Cruise ship experience preferred

*Please note that candidates are required to attend a test centre in Europe as part of the recruitment process. Consequently, we can only consider citizens/residents of the EU, or those who are already in possession of the requisite travel documents.

Please submit your CV and an expression of interest today, as these positions are filled very quickly! 

Apply Here

Human Resources Director

Posted: 5 July 2019

Hrd

We are currently looking for an experienced human resources professional to work onboard a cruise ship on a 5/2 rotation. (4-5 months shipboard, followed by 2 months of vacation).

The HR Director will serve as a strategic partner to all senior officers and shipboard management, while providing direction on all HR related matters, including but not limited to:

Employee relations, employee communication, training and development, performance management, coaching and counselling, conflict resolution, quality of life and leadership development.

Potential candidates will have 4-6 years' experience as an HR generalist with a minimum of 2 years in HR management, hold a degree in HRM, law, psychology or equivalency, and have a thorough understanding of HR best practices. Candidates must have hands-on operational experience, including a proven track record in change management, problem solving, performance management, and dealing with complex and sensitive employee relations issues.

SHRM and/or CIPD membership and international experience in the hospitality industry is highly preferred.

If you are a flexible, driven individual with a strong commitment to service, possess the talent to lead and develop others and the skills to create a cohesive, positive work environment, we would like to speak to you.

Apply Here

Guest Service Associate

Posted: 19 June 2019

Gsa

We're looking for a positive, energetic, customer service superstar to fill a vacancy onboard a cruise ship as a Guest Service Associate. The successful candidate will have at least one year of hotel experience in a guest facing role, be an exceptional communicator, enjoy problem solving, and have a genuine desire to help others.

Duties & Responsibilities: 

  • Consistently deliver the highest standard of customer service to all guests visiting the front office
  • Work scheduled front desk and phone duty shifts as required (covering a 24 hour period)
  • Take prompt action to address any guest issue or concern, record relevant details and ensure timely resolution and follow up
  • Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies
  • Assist guests during arrival and departure process, establish onboard credit, sell and print tour tickets and manage and balance guests accounts
  • Provide services including but not limited to, tracing missing luggage, providing access to safety deposit boxes, managing lost and found, printing and issuing cabin keys, & printing guest communication and announcements
  • Other clerical duties as determined by the Guest Services Manager

Essential Requirements:

  • Minimum 1 year of experience, working in a guest facing role in a large hotel 
  • Motivated and energetic service professional
  • Ability to work on board for at least 7 months at a time
  • Fluency in spoken English
  • Excellent administrative skills with proficiency in Microsoft Office

Preferred Experience:

  • Fluency in additional languages, particularly Japanese, French, Italian and German
  • Higher education in hospitality, or a related field
  • Experience working within a diverse, multi-national team
Apply Here

Spanish Speaking Media Manager

Posted: 16 June 2019

Shipboard

We are looking for a Spanish speaking, tech savvy, team player to fill the position of Media Manager, on board a cruise ship. 

As a Media Manager, you will be responsible for the planning, implementation and management of all shipboard communication streams, including but not limited to, guest flyers, daily newsletters, online information, shipboard signage, and targeted marketing material. You will also be in charge of the on board movie scheduling, the quality control of all theaters, and ensuring the accuracy of any media/marketing content inside guest staterooms and bars. 

You will be able to generate analytical reports and communicate timely and effectively with the technical teams, and shipboard and shore side management in the event of any challenges. 

Qualifications & Experience

  • Associates or Bachelors degree with a marketing or communications focus
  • Minimum one year of relative experience
  • Must be detail oriented, able to project manage, multitask, and meet strict deadlines
  • Fluency in spoken and written Spanish & English with excellent content writing ability
  • Proficient in Microsoft Office applications, with high intermediate Excel, Word and PowerPoint skills
  • Positive, adaptable, friendly and professional
  • Must be flexible to travel to different vessels as per operational needs

Contract Details

  • Rolling contracts of 6 months on board, followed by 2 months of vacation
  • Shared cabin accommodation with private bathroom facilities

 

Apply Here

Shore Excursion Associate

Posted: 21 May 2019

Shore Ex

Are you an energetic, service-oriented self starter with sales experience, great attention to detail and a passion for travel and tourism?

The Shore Excursion Associate plays a critical role in maximizing revenue for the Shore Excursion Department whilst maintaining the highest level of guest service and product quality.

Duties & Responsibilities:

  • Monitor and evaluate the shore excursions offered to ensure they are in-keeping with contractual agreements
  • Ensure thorough familiarization of the excursions offered in order to be able to recommend and sell appropriate tours to the guests 
  • Assist with the organization and implementation of tour dispatch
  • Maintain an effective flow of communication between the tour operators, shore-side management & shipboard operations
  • Generate accurate voyage-end reports in a timely manner
  • Assist with tour ticket delivery and the maintenance and distribution of relevant marketing materials
  • Liaise closely with shipboard management to ensure they are informed of any operational challenges
  • Notify guests of any changes to their shore excursions and ensure complaints are handled in a timely and professional manner
  • Participate in regular safety training, drills and exercises

Essential Requirements:

  • Excellent public relations and public speaking skills
  • A minimum of 12 months' sales and customer service experience  
  • Excellent verbal & written English communication skills 
  • Energetic and fun personality, able to connect with people at all levels, from all walks of life
  • Ability to think strategically, anticipate problems before they arise and ensure timely resolution
  • Proficiency in Microsoft Office applications and POS software
  • Flexibility to live and work on a cruise ship for 6 months consecutively 
  • Willing to share a cabin with one other person 

Preferred Experience:

  • Previous cruise ship experience
  • Undergraduate degree in Travel & Tourism or equivalent work experience 
  • Ability to speak additional languages 
Apply Here

Promotional Ambassador

Posted: 11 April 2019

Promotional Ambassador

The Promotional Ambassador drives guest traffic and sales within the retail boutiques on-board, through excellent communication skills, enthusiasm, event promotion and relationship building. 

Duties and Responsibilities:

  • Drives product sales and guest traffic to the on-board boutiques using a variety of methods.
  • Partners with the Cruise Director to identify cross promotional opportunities and to advertise scheduled shop promotions.
  • Develops strong relationships with other shipboard vendors and department heads to execute events and drive guest traffic to store.
  • Informs guests of special offers, new products and promotions.
  • Assists guests to find the goods and products they are looking for.
  • Effectively handles guests' complaints and queries.
  • Assists with stock control and inventory management, including stocking shelves with merchandise and receiving and storing large deliveries with an emphasis on asset protection. Reports all discrepancies and issues to the Shop Manager.
  • Keeps areas tidy and clean.
  • Maintains responsibility for the organization of the promotional storage locker. 
  • Takes on additional duties as needed, including participating in regular vessel safety drills and training exercises. 

Required Skills and Experience:

  • Fluent in English, oral and written. Ability to speak multiple languages preferred. 
  • Outgoing self starter with lots of energy, who enjoys interacting with the public and selling face-to-face.
  • Previous shipboard experience highly preferred.
  • Minimum of 2 years' experience as a Promo Ambassador in a fast paced retail environment. 
  • Excellent ability to establish relationships with guests and colleagues in a short period of time. 
  • Excellent customer service, communication and negotiation skills. 
  • Knowledge of inventory techniques.
  • Ability to stand for extended periods of time and carry boxes weighing up to 50lbs. 

Applicants must be at least 21 years of age, physically fit (able to obtain a statutory medical certificate at their own cost) and comfortable to work away from home on board a ship for 6 months at a time. Candidates will be required to share a cabin (with en-suite facilities) with one other person.  

Apply Here

Watch Specialist

Posted: 7 April 2019

Watch Specialists 1

The Watch Specialist drives sales of fine watches and timepieces through excellent product knowledge and trends, and by providing unparalleled customer service to all cruise ship guests visiting the gift shops.

Duties and Responsibilities: 

  • Promotes a variety of watches and timepieces to guests and provides advice relating to the on-board watch product range.
  • Consistently meets and exceeds sales targets using proven consultative selling skills. 
  • Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales. 
  • Informs guests of special offers, new products and promotions. 
  • Handles guest complaints and queries, processes payments and ensures items are correctly priced. Keeps the shop layout attractive and tidy, in line Company guidelines. 
  • Conducts cycle counts, SKU checks and inventory preparation. Monitors stock levels and properly replenishes in a timely manner. 
  • Assists with stock control and inventory management, including the receiving and storing of large amounts of stock, with an emphasis on asset protection. Reports discrepancies and other issues to the Shop Manager.
  • Assumes additional duties as needed and partakes in regular vessel safety drills and exercises.

Required Skills and Experience: 

  • Fluent in English, oral and written. Ability to speak multiple languages preferred. 
  • At least 2 years’ experience as a Watch Specialist in a fast pace retail environment. Previous shipboard retail experience highly preferred. 
  • Strong customer service, communication and negotiation skills. 
  • Knowledge of products and inventory techniques. 
  • Ability to stand for extended periods of time and move boxes weighing up to 50lbs.

Applicants must be at least 21 years of age, physically fit (able to obtain a statutory medical certificate at their own cost) and comfortable to work away from home on board a ship for 6 months at a time. Candidates will be required to share a cabin (with en-suite facilities) with one other person. 

Apply Here

Luxury Brand Ambassador

Posted: 18 November 2018

Luxury Brand Ambassador

Are you a confident and captivating public speaker with extensive knowledge of sales and marketing principles and a passion for luxury jewelry?

The Brand Ambassador plays a critical role in raising brand awareness, maximising passenger engagement and driving traffic to the onboard boutique, to ensure that sales targets are achieved each voyage. 

Duties & Responsibilities:

  • Overall marketing and execution of promotions
  • Daily event scheduling
  • Regular televised appearances with the Cruise Director 
  • Hosting seminars, raffles and special events
  • Networking with passengers & crew and fostering productive & harmonious interdepartmental relationships
  • Opening & closing sales
  • Maintaining motivation and energy of the Sales Associates
  • Completion of weekly reports, detailing marketing plans, sales strategies, current & prospective events, challenges & solutions

Essential Requirements:

  • Experienced and engaging public speaker
  • Excellent verbal & written English communication skills 
  • Energetic and fun personality, able to connect with people at all levels, from all walks of life
  • Ability to think strategically
  • Proficiency in Microsoft Office applications
  • Flexibility to live and work on a cruise ship for 6-8 months consecutively 

Preferred Experience:

  • 12 months of previous cruise ship experience
  • 12 months of jewelry sales experience
  • 2 years of management experience
  • Ability to speak additional languages (particularly German, French, Italian, Japanese & Mandarin)
  • Bachelor's Degree in Marketing or related field
Apply Here

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