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Shipboard Careers

Our vacancies are open to candidates based anywhere in the world.

If you'd like to be considered for any of the below listed vacancies, you may forward your application using the submission form provided below. Please upload your CV and a cover letter, complete the name of the vacancy, and acknowledge that you have read, understood and accepted the Candidate Terms and Conditions. Should you require further clarification, please contact us accordingly.

Although we will never charge you for our recruitment and placement services, successful candidates will be required to obtain a seafarer's medical at their own cost. Any visa you are obliged to acquire will be reimbursed by the shipowner. Please click on the following link to read some important information pertaining to the Maritime Labour Convention, 2006.

Engagement Specialist

Posted: 27 July 2019

Engagement Specialist

We are looking for an experienced events manager, or operational HR professional, with a passion for employee engagement, to join us onboard in Q4 as an Engagement Specialist. The successful candidate will have exceptional interpersonal & organisational skills, excellent public speaking ability & a keen interest in learning and development. 

Duties & Responsibilities:

  • Take complete ownership of the organisation and execution of the crew activities programme
  • Support & drive crew wellness initiatives
  • Organise and manage all crew recognition programmes
  • Provide ongoing support with the crew engagement programme, including distribution of surveys, minute taking at departmental meetings, creation of action plans and regular follow up
  • Create engaging advertising content and continually maintain all notice boards, calendars, and crew spaces in line with company brand standards
  • Assist senior management with the creation and publication of ship-wide communication 
  • Assist with the day-to-day operation of the Learning Resource Center, including completion of training administration and weekly/monthly reports
  • Prepare for upcoming audits to ensure that records and workspaces meet the necessary compliance standards & promptly correct deficiencies cited during inspection rounds
  • Participate in and support crew onboarding operations
  • Effectively and professionally facilitate all regulatory safety training programs with the L&D Manager

Essential Requirements:

  • Exceptional interpersonal skills, including ability to effectively collaborate with all cultures & positions
  • Relevant undergraduate degree or equivalent qualification
  • A minimum of 12 months' experience in a high customer engagement role or operational position in Human Resources, with interaction of employees being a key function
  • Keen attention to detail and strong administrative skills 
  • Working knowledge of Microsoft Office at intermediate level or higher 
  • Proactive and reliable; can function with minimal supervision 
  • Effective communicator with ability to speak/present to groups, and facilitate meetings confidently; solid business writing skills
  • Credible, responsible with unquestionable ethical standards
  • Positive, flexible team player with adaptability to change
  • Passion to grow self and develop others
  • Fluency in spoken and written English

Preferred Experience/Qualifications:

  • Degree in a human resources faculty, e.g. BA Human Resource Management or BSc Human Resource Development
  • Additional qualifications/certification in the areas of coaching and/or developing people, or event planning
  • Previous work experience in diverse environments

Contract Details:

  • Shared accommodation (two-person cabin with ensuite bathroom facilities) 
  • 6:2 rotation (6 months onboard the vessel followed by 2 months of vacation)
Apply Here

Human Resources Director

Posted: 5 July 2019

Hrd

We are currently looking for an experienced human resources professional to work onboard a cruise ship on a 5/2 rotation. (4-5 months shipboard, followed by 2 months of vacation).

The HR Director will serve as a strategic partner to all senior officers and shipboard management, while providing direction on all HR related matters, including but not limited to:

Employee relations, employee communication, training and development, performance management, coaching and counselling, conflict resolution, quality of life and leadership development.

Potential candidates will have 4-6 years' experience as an HR generalist with a minimum of 2 years in HR management, hold a degree in HRM, law, psychology or equivalency, and have a thorough understanding of HR best practices. Candidates must have hands-on operational experience, including a proven track record in change management, problem solving, performance management, and dealing with complex and sensitive employee relations issues.

SHRM and/or CIPD membership and international experience in the hospitality industry is highly preferred.

If you are a flexible, driven individual with a strong commitment to service, possess the talent to lead and develop others and the skills to create a cohesive, positive work environment, we would like to speak to you.

Apply Here

Spanish Speaking Media Manager

Posted: 16 June 2019

Shipboard

We are looking for a Spanish speaking, tech savvy, team player to fill the position of Media Manager, on board a cruise ship. 

As a Media Manager, you will be responsible for the planning, implementation and management of all shipboard communication streams, including but not limited to, guest flyers, daily newsletters, online information, shipboard signage, and targeted marketing material. You will also be in charge of the on board movie scheduling, the quality control of all theaters, and ensuring the accuracy of any media/marketing content inside guest staterooms and bars. 

You will be able to generate analytical reports and communicate timely and effectively with the technical teams, and shipboard and shore side management in the event of any challenges. 

Qualifications & Experience

  • Associates or Bachelors degree with a marketing or communications focus
  • Minimum one year of relative experience
  • Must be detail oriented, able to project manage, multitask, and meet strict deadlines
  • Fluency in spoken and written Spanish & English with excellent content writing ability
  • Proficient in Microsoft Office applications, with high intermediate Excel, Word and PowerPoint skills
  • Positive, adaptable, friendly and professional
  • Must be flexible to travel to different vessels as per operational needs

Contract Details

  • Rolling contracts of 6 months on board, followed by 2 months of vacation
  • Shared cabin accommodation with private bathroom facilities

 

Apply Here

Shore Excursion Associate

Posted: 21 May 2019

Shore Ex

Are you an energetic, service-oriented self starter with sales experience, great attention to detail and a passion for travel and tourism?

The Shore Excursion Associate plays a critical role in maximizing revenue for the Shore Excursion Department whilst maintaining the highest level of guest service and product quality.

Duties & Responsibilities:

  • Monitor and evaluate the shore excursions offered to ensure they are in-keeping with contractual agreements
  • Ensure thorough familiarization of the excursions offered in order to be able to recommend and sell appropriate tours to the guests 
  • Assist with the organization and implementation of tour dispatch
  • Maintain an effective flow of communication between the tour operators, shore-side management & shipboard operations
  • Generate accurate voyage-end reports in a timely manner
  • Assist with tour ticket delivery and the maintenance and distribution of relevant marketing materials
  • Liaise closely with shipboard management to ensure they are informed of any operational challenges
  • Notify guests of any changes to their shore excursions and ensure complaints are handled in a timely and professional manner
  • Participate in regular safety training, drills and exercises

Essential Requirements:

  • Excellent public relations and public speaking skills
  • A minimum of 12 months' sales and customer service experience  
  • Excellent verbal & written English communication skills 
  • Energetic and fun personality, able to connect with people at all levels, from all walks of life
  • Ability to think strategically, anticipate problems before they arise and ensure timely resolution
  • Proficiency in Microsoft Office applications and POS software
  • Flexibility to live and work on a cruise ship for 6 months consecutively 
  • Willing to share a cabin with one other person 

Preferred Experience:

  • Previous cruise ship experience
  • Undergraduate degree in Travel & Tourism or equivalent work experience 
  • Ability to speak additional languages 
Apply Here

Watch Specialist

Posted: 7 April 2019

Watch Specialists 1

The Watch Specialist drives sales of fine watches and timepieces through excellent product knowledge and trends, and by providing unparalleled customer service to all cruise ship guests visiting the gift shops.

Duties and Responsibilities: 

  • Promotes a variety of watches and timepieces to guests and provides advice relating to the on-board watch product range.
  • Consistently meets and exceeds sales targets using proven consultative selling skills. 
  • Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales. 
  • Informs guests of special offers, new products and promotions. 
  • Handles guest complaints and queries, processes payments and ensures items are correctly priced. Keeps the shop layout attractive and tidy, in line Company guidelines. 
  • Conducts cycle counts, SKU checks and inventory preparation. Monitors stock levels and properly replenishes in a timely manner. 
  • Assists with stock control and inventory management, including the receiving and storing of large amounts of stock, with an emphasis on asset protection. Reports discrepancies and other issues to the Shop Manager.
  • Assumes additional duties as needed and partakes in regular vessel safety drills and exercises.

Required Skills and Experience: 

  • Fluent in English, oral and written. Ability to speak multiple languages preferred. 
  • At least 2 years’ experience as a Watch Specialist in a fast pace retail environment. Previous shipboard retail experience highly preferred. 
  • Strong customer service, communication and negotiation skills. 
  • Knowledge of products and inventory techniques. 
  • Ability to stand for extended periods of time and move boxes weighing up to 50lbs.

Applicants must be at least 21 years of age, physically fit (able to obtain a statutory medical certificate at their own cost) and comfortable to work away from home on board a ship for 6 months at a time. Candidates will be required to share a cabin (with en-suite facilities) with one other person. 

Apply Here

Luxury Brand Ambassador

Posted: 18 November 2018

Luxury Brand Ambassador

Are you a confident and captivating public speaker with extensive knowledge of sales and marketing principles and a passion for luxury jewelry?

The Brand Ambassador plays a critical role in raising brand awareness, maximising passenger engagement and driving traffic to the onboard boutique, to ensure that sales targets are achieved each voyage. 

Duties & Responsibilities:

  • Overall marketing and execution of promotions
  • Daily event scheduling
  • Regular televised appearances with the Cruise Director 
  • Hosting seminars, raffles and special events
  • Networking with passengers & crew and fostering productive & harmonious interdepartmental relationships
  • Opening & closing sales
  • Maintaining motivation and energy of the Sales Associates
  • Completion of weekly reports, detailing marketing plans, sales strategies, current & prospective events, challenges & solutions

Essential Requirements:

  • Experienced and engaging public speaker
  • Excellent verbal & written English communication skills 
  • Energetic and fun personality, able to connect with people at all levels, from all walks of life
  • Ability to think strategically
  • Proficiency in Microsoft Office applications
  • Flexibility to live and work on a cruise ship for 6-8 months consecutively 

Preferred Experience:

  • 12 months of previous cruise ship experience
  • 12 months of jewelry sales experience
  • 2 years of management experience
  • Ability to speak additional languages (particularly German, French, Italian, Japanese & Mandarin)
  • Bachelor's Degree in Marketing or related field
Apply Here

Jewelry Sales Associate

Posted: 14 November 2018

Jewelry Sales Associate

Do you have a passion for fine jewelry, meeting new people and traveling the world? We're looking for a confident, friendly, sales-savvy superstar to work in our onboard boutique as a Jewelry Sales Associate

Duties & Responsibilities:

  • Provide the ultimate in customer service before and after the sale
  • Open and close sales with the customer
  • Ensure all administrative duties are supported and executed including collateral preparation and distribution
  • Assist Store Supervisor with inventory and merchandising strategy and reporting
  • Support the Brand Ambassador with the management and execution of the incentive program, including but not limited to, tracking promotional performance, educating the team on upcoming events and distributing promotional material
  • Plan, prepare & participate in multiple events for cruise passengers each week

Essential Requirements:

  •  A fun and engaging personality and a positive approach to challenges
  • Minimum 2 years of sales experience with strong closing skills
  • Minimum 1 year of fine jewelry sales experience and/or 1 year or cruise ship experience in a customer facing role
  • Self starter and team player
  • Excellent problem solving & complaints handling skills
  • Enjoy networking and connecting with people from all walks of life
  • Excellent interpersonal skills
  • Flexibility to work and live on a cruise ship for 6-8 months at a time
  • Willingness to share a cabin

Preferred Experience:

  • Additional languages (particularly French, Italian, German, Japanese & Mandarin)
  • 12 months' experience working onboard cruise ships
  • Luxury jewelry sales
  • Bachelor's Degree in Retail, Hospitality, Event Management or similar
Apply Here

Restaurant Supervisor

Posted: 9 July 2018

Rest Supervisor

We're looking for a confident, friendly and personable self starter to pro-actively manage the high volume casual dining outlet on board a cruise ship. Restaurant Supervisors will have a genuine passion for the hospitality industry, excellent communication and organisational skills, and experience leading large teams.

Essential requirements

  • Minimum 3 years of experience, working as a supervisor in a fast paced restaurant or food service environment
  • Experience managing medium to large teams of people (25+)
  • Motivated and energetic service professional
  • Ability to work on board for at least 6 months at a time
  • Fluency in spoken English

Preferred requirements (not essential, but good to have)

  • A strong food safety background, preferably with some level of certification at a supervisory level
  • Higher education in management, hospitality, or a related field
  • Experience working within a diverse, multi-national team
Apply Here

Ship's Nurse

Posted: 13 June 2018

Ships Nurse

We are currently looking for experienced Nurses to work on board a cruise ship on a 4/2 rotation.

Shipboard Nurses report to the Ship’s Physician as well as to the Fleet Nursing Manager in the shore side office.  Each registered nurse is accountable for his/her own actions whilst providing health care to both guests and crew and is responsible for maintaining registration with their licensing body.

All ship’s nurses must be able to:

  • Identify emergent, urgent and non-emergent patients in a timely manner, in order to facilitate optimum levels of health care
  • Perform accurate and ongoing assessments of patients’ physical and psychological health
  • Understand and react effectively to the needs of patients of all age groups (paediatric, adolescent, adult and geriatric)
  • Perform nursing care in a proficient, calm and professional manner during times of crisis, increased workload or emergency situation
  • Initiate nursing intervention for non-urgent patients, such as but not limited to ice application, dressings, splints and bandages
  • Assist the physician with procedures/treatments, document nursing interventions/observations in a timely manner
  • Calculate correct drug dosage and administer medication as per physician’s prescription/order
  • Set up treatment rooms, check emergency equipment, maintain established par levels of medical supplies/medication
  • Perform BLS and ACLS as per guidelines
  • Coordinate crew medical care with shore side Crew Medical Coordinators/Ship’s Agents, as per procedure
  • Adhere to and refer to policies and procedures in the Medical Center Manual and Safety Management System
  • Educate patients with regards to health care, health education, medical procedures/treatments, taking medications and attending follow-up appointments
  • Perform venepuncture, simple lab procedures and start IV lines
  • Perform simple x-ray procedures as per physician’s prescription/order
  • Facilitate ventilator set-up, as per physicians prescription/order
  • Administer thrombolytic agents as prescribed/ordered by the physician and demonstrate knowledge re care of a patient receiving thrombolytic therapy
  • Accept additional responsibilities as assigned by the Lead Nurse

Mandatory requirements and valid certification for Shipboard Nurses :

  • Minimum 3 years of experience in the Emergency department or ICU with high level knowledge of advanced  medical  equipment eg:  defibrillators, ventilator, C-pap, Bi-pap, etc.
  • ACLS - Advanced cardiac life support or advanced cardiovascular life support 
  • BLS – Basic Life Support
  • PALS - Pediatric Advanced Life Support (PALS)
  • ITLS - International Trauma Life Support
  • Proficient computer user, and with Microsoft Office software
Apply Here

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