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Shipboard Careers

Our vacancies are open to candidates based anywhere in the world.

If you'd like to be considered for any of the below listed vacancies, you may forward your application using the submission form provided below. Please upload your CV and a cover letter, complete the name of the vacancy, and acknowledge that you have read, understood and accepted the Candidate Terms and Conditions. Should you require further clarification, please contact us accordingly.

Although we will never charge you for our recruitment and placement services, successful candidates will be required to obtain a seafarer's medical at their own cost. Any visa you are obliged to acquire will be reimbursed by the shipowner. Please click on the following link to read some important information pertaining to the Maritime Labour Convention, 2006.

Photographer

Posted: 2 December 2019

Photographer

We're looking for experienced Portrait & Studio Photographers to work on-board a cruise ship.

Successful candidates must have a proven track record in a retail/sales environment and at least one year of relevant industry experience. Consideration will only be given to those with impeccable time-keeping and interpersonal skills, a flexible and adaptable approach, a keen eye for detail and a willingness to learn.

Duties include:

  • Taking photographs of cruise passengers in various locations on and off the ship
  • Maintaining photographic equipment
  • Set up and break down of portrait studios and photo props as per procedure
  • Assisting with the production and distribution of photographs
  • Assisting in all areas of the Photo Gallery, interacting with guests and maximising revenue
  • Following instructions given by the Photo Manager, including dressing in various costumes
  • Participating in regular safety drills as per the requirements of international law

Non-negotiable Requirements:

  • Accredited diploma or equivalent in Photography and/or one year of relevant industry experience
  • Good understanding of DSLRs and portrait photography
  • Ability to interact with guests and fellow colleagues in a courteous, friendly and helpful manner
  • Excellent communication skills and fluency in English
  • Self starter with good initiative and ability to work effectively as part of a team
  • Ability to work on-board for at least 7 months consecutively
Apply Here

Human Resources Manager

Posted: 8 November 2019

 Hr Manager

We are looking for an experienced human resources professional to work on-board a cruise ship on a 5/2 rotation. (4-5 months shipboard, followed by 2 months of vacation).

The HR Manager (Shipboard HRD) will serve as a business partner to all senior officers and shipboard management, while providing direction on all HR related matters, including but not limited to:

Employee relations, employee communication, training and development, performance management, coaching and counselling, conflict resolution, quality of life and leadership development.

Potential candidates will ideally have 4-6 years' experience as a HR Advisor/HRBP with a minimum of 2 years in HR management, hold a degree in HRM, law, psychology or equivalency, and have a thorough understanding of HR best practices. Candidates must have hands-on operational experience, including a proven track record in change management, problem solving, performance management, and dealing with complex and sensitive employee relations issues.

SHRM and/or CIPD membership and international experience in the hospitality industry is highly preferred.

If you are a flexible, driven individual with a strong commitment to service, possess the talent to lead and develop others and the skills to create a cohesive, positive work environment, we would like to speak to you.

Apply Here

Learning & Development Manager

Posted: 22 October 2019

Greyscale Photo Public Service Annoucement Instagram Post

Are you a flexible, energetic team player with a genuine enthusiasm for coaching and developing people? We're looking for an experienced Learning & Development Manager to join our Shipboard HR Department. 

Duties and Responsibilities:

  • Take ownership of all company learning programs including planning, facilitation, record keeping and evaluation
  • Monitor and maintain the required level of spoken English on-board as per company procedures
  • Support and drive leadership development
  • Observe company, government and/or flag state quality standards for program, facilities and administration
  • Diligently monitor and maintain compliance of all regulatory, corporate and other prescribed programs, as directed
  • Ensure thorough record keeping and produce accurate and timely reports, per guidelines
  • Manage the day-to-day operation of the ship's Learning Resource Center and e-learning administration
  • Control, monitor and manage the cost efficiency of the L&D department
  • Support employee engagement programs and welfare activities
  • Collaborate with the HR Director and HR Team to support HR Services to team members
  • Actively participate in, perform and sustain any other special projects/ duties as assigned by HR Leadership.

Essential Requirements:

  • Exceptional interpersonal skills including the ability to effectively collaborate across cultures and positions
  • A minimum of 2 years' experience managing a L&D function or operational role at management level with employee training being a key responsibility
  • Relevant undergraduate degree or CIPD/SHRM certification
  • Keen attention to detail and strong administrative skills
  • Working knowledge of Microsoft Office Suite at intermediate level or higher
  • Proactive & reliable; can function with minimal supervision
  • Effective communicator with the ability to present to groups, facilitate meetings and training programs & hold development discussions
  • Credible, reliable and responsible with high ethical standards
  • Consistently positive attitude 
  • Fluency in spoken and written English

Preferred Experience:

  • Previous cruise ship and/or maritime training experience preferred

Contract Details:

  • 6/2 (6 months on-board the ship followed by 2 months of vacation)
  • Single accommodation 

*Please note that successful candidates will be required to share a cabin with one other person (private bathroom facilities) for approximately 3 months while training.

Apply Here

3rd Electro-Technical Officer

Posted: 18 October 2019

3rd Electro Technical Officer

We are looking for a positive self-stater to fill a vacancy on board a cruise ship as a 3rd Electronic Officer. The successful candidate will be responsible for the vessel's electrical and electronic systems, including but not limited to:

  • medium & low voltage networks - generation, switchboard & distribution
  • ship's safety and navigation equipment, including safety doors
  • all electrical equipment installed in engineering, catering and hotel spaces
  • electrical services in guest and public spaces
  • communication systems
  • entertainment systems

Essential Certification & Experience: 

  • III/6 CoC for Electro Technical Officers 
  • Bachelor's Degree in Electronic/Electro-technical Engineering
  • Current BST Certificate as per STCW Regulations
  • High Voltage Training Certificate (Management Level)
  • Survival Craft Operator Certificate
  • Current Crowd Management Certificate
  • Current Crisis Management & Human Behaviour Leadership Certificate
  • Elevator Safety Training 
  • Fluency in spoken and written English 
  • Good computer skills
Apply Here

Guest Services Coordinator

Posted: 10 October 2019

Gsc Website

We're looking for an accomplished office administrator/personal assistant to fill a vacancy on board a cruise ship as a Guest Services Coordinator. The successful candidate will have exceptional interpersonal and administrative skills and at least one years' experience in a customer facing role.

Duties & Responsibilities: 

  • Consistently deliver the highest standard of customer service to all guests 
  • Work scheduled lobby and phone duty shifts as required (max 6 hours per day)
  • Take prompt action to address any guest issue or concern, record relevant details and ensure timely resolution and follow up
  • Coordinate and attend various management meetings and take, prepare & distribute accurate minutes of the same
  • Coordinate and monitor group functions, including booking and set-up of venues
  • Analyse data from surveys and other sources & prepare and maintain various logs, charts & reports
  • Prepare guest letters, invitations and other documentation that may be required
  • Manage and maintain emails, employee files, schedules, ship's certification
  • Complete any other administrative tasks that may be assigned by the Assistant/Guest Services Manager or Hotel Director

Essential Requirements:

  • Minimum 1 year of administrative and customer service experience 
  • Motivated and energetic service professional
  • Ability to work on board for at least 7 months at a time
  • Fluency in spoken & written English
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficient in Microsoft Office
  • Able to analyse data and produce accurate reports
  • Able to work well under pressure

Preferred Experience:

  • Experience working within a diverse, multi-national team
  • Event coordinator duties
  • Previous cruise ship experience 
Apply Here

Refrigeration Cadet

Posted: 25 September 2019

Refrigeration Cadet

We're looking for a positive self-starter to fill a vacancy on-board a cruise ship as a Refrigeration Cadet.

Duties & Responsibilities:

  • Support the Refrigeration Officer with the maintenance and upkeep of the vessel's ventilation, air conditioning and refrigeration systems
  • Perform elementary mechanical tasks under supervision
  • Assist with the maintenance and routine testing of equipment, instruments and automation
  • Ensure that refrigerant leaks are eliminated as soon as possible and reported as per procedure
  • Participate in safety drills/exercises and other training as required
  • Any additional assignment at the discretion of the Refrigeration Officer or Chief Engineer

Essential Certification & Experience:

  • Relevant diploma/degree (Refrigerant Transition & Recovery Certification will be provided by the company within 6 months of employment)
  • Current BST Certificate as per STCW 10 Regulation
  • Security Awareness Training
  • Current Crowd Management Certificate
  • Current Crisis Management & Human Behaviour Leadership Certificate
  • Fluency in spoken and written English
  • Good computer skills

*Please note that candidates must be willing and able to travel to a testing centre in Europe as part of the recruitment process.

Apply Here

Engagement Specialist

Posted: 27 July 2019

Engagement Specialist

We are looking for an experienced events manager, or operational HR professional, with a passion for employee engagement, to join us onboard in Q4 as an Engagement Specialist. The successful candidate will have exceptional interpersonal & organisational skills, excellent public speaking ability & a keen interest in learning and development. 

Duties & Responsibilities:

  • Take complete ownership of the organisation and execution of the crew activities programme
  • Support & drive crew wellness initiatives
  • Organise and manage all crew recognition programmes
  • Provide ongoing support with the crew engagement programme, including distribution of surveys, minute taking at departmental meetings, creation of action plans and regular follow up
  • Create engaging advertising content and continually maintain all notice boards, calendars, and crew spaces in line with company brand standards
  • Assist senior management with the creation and publication of ship-wide communication 
  • Assist with the day-to-day operation of the Learning Resource Center, including completion of training administration and weekly/monthly reports
  • Prepare for upcoming audits to ensure that records and workspaces meet the necessary compliance standards & promptly correct deficiencies cited during inspection rounds
  • Participate in and support crew onboarding operations
  • Effectively and professionally facilitate all regulatory safety training programs with the L&D Manager

Essential Requirements:

  • Exceptional interpersonal skills, including ability to effectively collaborate with all cultures & positions
  • Relevant undergraduate degree or equivalent qualification
  • A minimum of 12 months' experience in a high customer engagement role or operational position in Human Resources, with interaction of employees being a key function
  • Keen attention to detail and strong administrative skills 
  • Working knowledge of Microsoft Office at intermediate level or higher 
  • Proactive and reliable; can function with minimal supervision 
  • Effective communicator with ability to speak/present to groups, and facilitate meetings confidently; solid business writing skills
  • Credible, responsible with unquestionable ethical standards
  • Positive, flexible team player with adaptability to change
  • Passion to grow self and develop others
  • Fluency in spoken and written English

Preferred Experience/Qualifications:

  • Degree in a human resources faculty, e.g. BA Human Resource Management or BSc Human Resource Development
  • Additional qualifications/certification in the areas of coaching and/or developing people, or event planning
  • Previous work experience in diverse environments

Contract Details:

  • Shared accommodation (two-person cabin with ensuite bathroom facilities) 
  • 6:2 rotation (6 months onboard the vessel followed by 2 months of vacation)
Apply Here

3rd Engineer

Posted: 19 July 2019

3rd Engineer

We're looking for positive team players to serve on cruise ships in Q4 2019 & early 2020 as 3rd Engineers. The successful candidates will stand engine watch as instructed by the Chief Engineer and be responsible for a combination of below duties:

  • Bilge, Ballast and Heeling Systems, including related components (piping, pumps, valves, actuators, level transmitters, etc.)
  • Grey Water System/ Black Water System
  • Bulkhead Valve System
  • Distillate water plants and related components, mineralizing systems
  • Technical Water System including related components (piping, pumps, valves, actuators, level transmitters, etc.)
  • Ocean Monitoring System
  • Potable cold/hot water treatment
  • Monthly E. Coli testing and record keeping as per Company policy
  • Chemical analysis of fresh water bunkering samples
  • Vessel's hotel and catering equipment

Essential Certification & Experience:

  • IMO CoC III/1 – Engine OOW
  • Current BST Certificate as per STCW Regulations
  • High Voltage Training Certificate (Operational & Management)
  • Survival Craft Operator Certificate
  • Current Crowd Management Certificate
  • Current Crisis Management & Human Behaviour Leadership Certificate
  • Fluency in spoken and written English 
  • Good computer skills
  • Cruise ship experience preferred

*Please note that candidates are required to attend a test centre in Europe as part of the recruitment process. Consequently, we can only consider citizens/residents of the EU, or those who are already in possession of the requisite travel documents.

Please submit your CV and an expression of interest today, as these positions are filled very quickly! 

Apply Here

Guest Service Associate

Posted: 19 June 2019

Gsa

We're looking for a positive, energetic, customer service superstar to fill a vacancy onboard a cruise ship as a Guest Service Associate. The successful candidate will have at least one year of hotel experience in a guest facing role, be an exceptional communicator, enjoy problem solving, and have a genuine desire to help others.

Duties & Responsibilities: 

  • Consistently deliver the highest standard of customer service to all guests visiting the front office
  • Work scheduled front desk and phone duty shifts as required (covering a 24 hour period)
  • Take prompt action to address any guest issue or concern, record relevant details and ensure timely resolution and follow up
  • Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies
  • Assist guests during arrival and departure process, establish onboard credit, sell and print tour tickets and manage and balance guests accounts
  • Provide services including but not limited to, tracing missing luggage, providing access to safety deposit boxes, managing lost and found, printing and issuing cabin keys, & printing guest communication and announcements
  • Other clerical duties as determined by the Guest Services Manager

Essential Requirements:

  • Minimum 1 year of experience, working in a guest facing role in a large hotel 
  • Motivated and energetic service professional
  • Ability to work on board for at least 7 months at a time
  • Fluency in spoken English
  • Excellent administrative skills with proficiency in Microsoft Office

Preferred Experience:

  • Fluency in additional languages, particularly Japanese, French, Italian and German
  • Higher education in hospitality, or a related field
  • Experience working within a diverse, multi-national team
Apply Here

Spanish Speaking Media Manager

Posted: 16 June 2019

Shipboard

We are looking for a Spanish speaking, tech savvy, team player to fill the position of Media Manager, on board a cruise ship. 

As a Media Manager, you will be responsible for the planning, implementation and management of all shipboard communication streams, including but not limited to, guest flyers, daily newsletters, online information, shipboard signage, and targeted marketing material. You will also be in charge of the on board movie scheduling, the quality control of all theaters, and ensuring the accuracy of any media/marketing content inside guest staterooms and bars. 

You will be able to generate analytical reports and communicate timely and effectively with the technical teams, and shipboard and shore side management in the event of any challenges. 

Qualifications & Experience

  • Associates or Bachelors degree with a marketing or communications focus
  • Minimum one year of relative experience
  • Must be detail oriented, able to project manage, multitask, and meet strict deadlines
  • Fluency in spoken and written Spanish & English with excellent content writing ability
  • Proficient in Microsoft Office applications, with high intermediate Excel, Word and PowerPoint skills
  • Positive, adaptable, friendly and professional
  • Must be flexible to travel to different vessels as per operational needs

Contract Details

  • Rolling contracts of 6 months on board, followed by 2 months of vacation
  • Shared cabin accommodation with private bathroom facilities

 

Apply Here

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